Friday, December 27, 2019
The Effects Of Illegal Immigrants On The United States
There are millions of illegal immigrants in the United States, as Markon (2016) argues that the majority are from South and Central America, Europe, and Mexico. They form a population of between 10 million to 12 million undocumented immigrants in the United States. One of these illegal is my father, who came to the U.S.A in 1996 to work and tried to pay the numerous debts that he got in my country; in addition, my country had a large concern where there werenââ¬â¢t jobs and several banks had gone broke because of the change from Sucre to the dollar. At that time, my father thought the only solution was to come to get that money. My father, there are other undocumented immigrants that came from the same situation or for other reasons to thisâ⬠¦show more contentâ⬠¦James (1991) points out that illegal made various effects to be legal, such as creating fake documents like Social Security or green cards, and faking marriage. All those affairs are called fraud, and they can be d eported directly without any opportunity to get a trial. Anti- immigration supports comment that ââ¬Å"the problem with undocumented immigrant workers is that flouting the law has become the norm.â⬠(Miller, 2010). Another reason why people support deportation is because some illegals come as criminals and cross the border to damage the country. According to James (1991) says some of illegals cross the border to bring drugs like cocaine, heroin, and marijuana, or do illicit things. The drugs, which a lot of Americans consume, come from South America to Mexico. Where a drug dealer produces, then and sends them to the U.S.A. In the 1990ââ¬â¢s the maximum portion of the drugs came from Mexico, where drug traffickers passed the drugs through the river that is between Mexico and the U.S.A (James, 1991). These acts have created the increase of crime and violence and have made it unsafe peacefully to live for the citizens and for the life of the ââ¬Å"members of the Border Patrol by illegal border crossersâ⬠(James, 1991). However, not all undocumented immigrants cause a harmful effect andShow MoreRelatedEssay on Law Breakers: The Cost of Illegal Immigrants1461 Words à |à 6 PagesThe United States began its life a wild untamed land; due to the strong work ethic and perseverance of immigrants it has become the country we see today. But in this vast amount of time between the immigrants of 21st century and those of the past what has changed the effects people see immigrants as having. The Native Americans in the 1800s saw people immigrating to their lands as unnecessary pest and not people who would one day help the country grow and thrive. Just as today many Americans viewRead MoreEssay on The Problems of Illegal Immigration927 Words à |à 4 Pages Illegal immigration to the United States refers to the act of foreign nationals violating U.S. immigration policies and national laws by entering or remaining in the United States without proper permission from the United States government (Illegal Immigration). Illegal immigration has been going on since the 1880s and till this day the number of aliens has been increasing each year. The Page Act of 1875 was known as the first federal immigration law that prohibited the entry of immigrants. ThisRead MoreAn Illegal Mexican Immigrant Immigrants1505 Words à |à 7 Pageselusive of prizes, a free ride to the north. According to Jose Flores, an illegal Mexican immigrant seeking work in the United States says, ââ¬Å"To be truthful, I have no idea of precisely where this train goes, other than it takes us to el norteâ⬠(Griffin 363+). The fact that each night literally hundreds of men and women clamber over the barricade is testament to its ineffectiveness and to the irresistible pul l of United States jobs ââ¬Å"that on average pay eight times their equivalent in Mexicoâ⬠(GriffinRead MoreIllegal Immigration Is The Entry Of Non Us909 Words à |à 4 Pages ââ¬Å"Illegal immigration is the entry of non-U.S. citizens into the United States without their having applied for entry at one of the many border crossingsâ⬠(Illegal Immigration 9). There are numerous ways that illegal immigrants travel into the United States. The most common forms of entry are through Canada and Mexico. However, illegal immigration did not used to exist. In fact, immigration without applying to enter into the country was allowed in the United States at the beginning of 1655. OverRead MoreThe Dangers Surrounding the United States and Mexican Boarder1048 Words à |à 4 Pagestake in order to provide for their family and the slight chance of a better life. The immigrants crossing the U.S border from Mexico are the ones taking the deadly journey th rough the fiery desert. They all have different backgrounds, family but the one thing they all share is the goal of escaping poverty to find riches in the united states ââ¬Å"and there it was, the line dividing not just two countries, but the developed and developingRead MoreThe United States and Illegal Immigration Essay1086 Words à |à 5 PagesIllegal immigration was an issue in the past and is a pressing problem in the present. The U.S. Government has been trying to find a resolution to this issue for years. The United States approved the Immigration Reform and Control Act in 1986, which allowed the American Government to punish American companies that consciously employed illegal immigrants (Nadadur 1037-1052). The United Statesââ¬â¢ Government Immigration Reform and Control Act has been unsuccessful in controlling illegal immigrationRead MoreIllegal Immigration Is The United States Essay1643 Words à |à 7 PagesThe United States of America has always been referred to the land of opportunity because it is the only true free country in the world. Because of this, the issue of illegal immigration is, and always been occurring since day one. The defined definition of the term ââ¬Å"illegal immigrationâ⬠is the migration of people across national borders in a way that violates the immigration laws of the destination country. There are thousands of illegals that get inside the United States borders every single dayRead MoreIllegal Immigrants And The United States1248 Words à |à 5 Pagesa half million unauthorized immigrants in the United States in 2014. The population has remained stable for five years, and currently makes up three and half percent of the nationââ¬â¢s population. In the United States Labor Force, there were eight million unauthorized immigrants either working or looking for work in 2014. Is it ethical to employ illegal immigrants? According to the Pew Research Center, Current ly, ââ¬Å"49% of US citizens agree with the statement ââ¬Å"immigrants today strengthen the countryRead MoreThe Rights Of Illegal Immigration1690 Words à |à 7 PagesJuan Guarintino was a Spanish immigrant who moved here into the United States. Juan worked for General Faucets and Plumbing and loved every minute of his job. There was only one problem that Juan was struggling with in America. Juan Guarintino was an illegal immigrant who had paid someone to smuggle him into the United States and make him a fake visa card. Now, a few days ago, he shot a man for the twenty dollars in his pocket that way he could manage his chronic cocaine problem, but the police haveRead MorePersuasive Essay On Illegal Immigration1459 Words à |à 6 PagesImmigrants have been coming to America way before the declaration of Independence in 1776. The United States of America has had immigrants from every nationality in the world seeking a better life or to pursue economic opportunities that may not b e available in their native home. The majority of immigrants in the late nineteenth century arrived in the country on boats. Denial of entry were for the individuals whom are criminals, anarchists, or carriers of disease. Immigrants has the ability to
Thursday, December 19, 2019
The Great Depression Of The United States And Canadian...
Summary As the Great Depression continued to tighten its grip on America, nature turned against many already suffering Americans. The Dusty Bowl, also know as the Dirty Thirties, was a period of severe dust storms that greatly damages the ecology and agricultural production of the United States and Canadian plains. Many farmers and ranchers were driven to the Great Plains by the American sense of expansion. The land they inhabited was used primarily for ranching till advances in agricultural mechanization and high grain prices caused by World War I, made agriculture more productive as ever; thus causing farmers to exploit the land in their attempt to make a large profit, setting up the region for an environmental catastrophe. As a result of over farming, a failure to implement dryland farming techniques-which would have prevented topsoil wind erosion-and a severe drought, 150,000 square miles of land in Kansas, Colorado, Texas, Oklahoma, and New Mexico, faced havoc not previously seen in Ame rican history. The first ââ¬Å"black blizzardâ⬠occurred in 1931, and they occurred till conservation efforts in the 1940s, but the damage had been done, reflected on the upturned land and record heat, as well as the unleashed swarm of locust and jackrabbits, causing terror in children and adults alike. Consequently, massive amounts of people migrated from the plains fleeing the storms, and those who stayed faced the harmful effects from the inhalation of dust particles. Setting The GreatShow MoreRelatedThe Blackfoot Nation Essay963 Words à |à 4 Pages Across Canada and the United States there are many First Nations languages which are a part of the Algonquian language family, all of which with varying states of health. Although these languages share many characteristics of the Algonquian language family, the cultures, systems of beliefs, and geographic location of their respective Nations differentiate them. In being shaped by the landscape, cultures, and spirituality of the First Nations, the language brings the speakers closerRead More Canada Essay2051 Words à |à 9 PagesCanada Canada, is the worlds second largest country and it is the largest country in the Western Hemisphere. It comprises all of the North American continent north of the United States, with the exclusion of Alaska, Greenland, and the tiny French islands of St. Pierre and Miquelon. Its most easterly point is Cape Spear, Newfoundland and its western limit is Mount St. Elias in the Yukon Territory, near the Alaskan border. The southernmost point is Middle Island, in Lake Erie and the northernRead MoreBritish Columbia And Prairie West1607 Words à |à 7 Pagesdevelopments. The great depression of 1930s was more devastating on the Canadian prairies than other regions of Canada. It impacted badly on economy, social organization, and politics of the Prairie region. Various factors such as low wheat prices in the international market, fall of export markets during the depression, insufficient financial investments lowered the economy of the Prairie region. The economic and political situation worsened in the British Columbia during the Depression as well as afterRead MoreA Brief Note On The American And Canadian Dream2010 Words à |à 9 PagesDaniel Kan Fourth period class Ms. Baylorââ¬â¢s Workplace essentials class The American and Canadian Dream eh Do they still exist And which is better? Canada is better (sorry) The forefathers of our great nation established America with the idea that its citizens would be guaranteed life, liberty, and the pursuit of happiness. Well, today we have liberty and are free to pursue happiness. However, what about the quality of our lives. Are we striving for greater material wealth and ignoring moral andRead MoreEleanor Roosevelt s Life Of Wealth And Privilege1410 Words à |à 6 Pagesââ¬Å"Plain, ordinary Mrs. Rooseveltâ⬠Eleanor Roosevelt was born in 1884 in New York City to socialites Elliot Bulloch Roosevelt and Anna Rebecca Hall. She was born into a world of immense wealth and privilege that she didnââ¬â¢t really fit into or understand. Her mother died in 1892 and after a long battle with alcoholism, her father leapt to his death from a sanitarium window in 1894. After so much death at a young age, Eleanor was prone to bouts of melancholy and depression throughout her life. AfterRead MoreThe Functional Equivalent Of The Border And The Fourth Amendment1673 Words à |à 7 Pagesstrictly prohibits unreasonable searches and seizures and requires a warrant to be present to conduct the search. Understand when mentioning ââ¬Å"functional equivalentâ⬠, this means the final port of entry after persons and property have entered the United States. The Fourth Amendment originally enforced the notion that ââ¬Å"each manââ¬â¢s home is his castleâ⬠, secure from unreasonable searches and seizures of property by the government. It protects against arbitrary arrests, and is the basis of the law regardingRead MoreInternational Marketing Plan for Zaxbys Essay8799 Words à |à 36 PagesZaxbyââ¬â¢s in Canada: Company Report Executive Summary Introduction Zaxbyââ¬â¢s was founded in 1990 as a franchised chain of fast casual restaurants primarily in the Southeastern United States. Guest loyalty, developing employees, expansion, and increased sales are the corporate vision that Zaxbyââ¬â¢s has used to grow and develop its brand. Product/Service Zaxbyââ¬â¢s is in business to provide a lunch and dinner fast food restaurant with high quality food products, as well as unsurpassed customer serviceRead MoreNova Scotia2984 Words à |à 12 PagesStrait of Canso. On July 1, 1867, Nova Scotia became one of the founding members of the Canadian Confederation. The provinces name, which is Latin for New Scotland, was first applied to the region in the 1620s by settlers from Scotland. Physical Geography Nova Scotia can be divided into four major geographical regions-the Atlantic Uplands, the Nova Scotia Highlands, the Annapolis Lowland, and the Maritime Plain. The Atlantic Uplands, which occupy most of the southern part of the province, are madeRead MoreWorld War Ii the American Experience Essay2585 Words à |à 11 PagesHistorians believe that the second war was a contribution of the Great Depression which caused for America to seize from their investments in Europe. This caused for a struggle of power in Europe which provide an opportunity for Hitler and Stalin to obtain control over Europe. However receiving control over Britain would become a challenge. The prime minister at that time knew in order to survive he would need an alliance; the United States. With Germany, Italy, and Japan seizing majority of Europe, PresidentRead MoreThe Historical Significance Of The National Hockey3131 Words à |à 13 PagesMaurice Richard historical significance in Canada had to do considerable deal with Hockey. Hockey is ââ¬Å"closer to a religion than a simple sporting pastimeâ⬠in Canada. It is ââ¬Å"a unifying forceâ⬠in a nation where one state wanted to separate from the rest of Canada. Neverthel ess hockey has a major impact on the social, economic, cultural and political realms of Canada. In the 2014 Olympics, an alcohol law in bars was ignored when Canada was in the finals for the gold medal. In addition to People drinking
Wednesday, December 11, 2019
Paleontology (9th
Paleontology (9th-10th Grade Paper) Essay What Is Paleontology?Paleontology is he study of fossils, such as wood, bones, and shells. Those are the most common fossils, but there are also other types of things paleontologists search for. Such as soft tissues, tracks, and trails, and even coprolites which are fossil feces. Even though the fossils these people dig up are billions of years old, there is no minimum age for a structure to be a fossil. These paleontologists study the fossils they find to reconstruct the history of the Earth and the life on it. Like dinosaurs for example, if we did not know they were on the Earth before our time, what would we think? Would we think that there were aliens before us!?What Are the Practical Uses of Paleontology?Natural resources are very important to our economy. A number of the natural resources come from fossils. Some examples of these would be coal and oil, which comes from the fossils of plants. An example is the skeletons of algae. If we did not have these natural resources, what would we use for energy? That is why paleontology is so important. And if/when we run out of resources, will paleontology be able to help us again? Maybe they can find another natural resource that is abundant in our earth. What Training is Needed to Become A Paleontologist?Paleontology is one of the fields left in science in which you need no training to do. Amateurs can and frequently do make important contributions. You need a keen mind, curiosity and imagination, and lots of patience. That is why I could never be a paleontologist. How Can I Find Fossils In My Area?If you want to find fossils in your area, all you have to do is start looking! Quarries, road cuts, and cliffs are good places to start, but remember if it is needed, get permission before doing so. And play it safe!
Wednesday, December 4, 2019
Lee Harper To Kill A Mocking Bird Compare And Contrast Essays
Lee Harper: To Kill a Mocking Bird Compare and Contrast In real life there are many different types of people, some of them are similar to one another, while others can be opposite/different, just like in the book To Kill a Mocking Bird, by Harper Lee. There are many people in the book, some people are contradictory to one another (character foils), while others resemble each other (character parallels) in both good and/or bad ways. Atticus Finch and Aunt Alexander is an example of a character foil in the book. Even though they are brother and sister and grew up together, they are two people with very different views. Atticus is more easy going when he raises up Jem and Scout, for example he lets his kids call him Atticus, and let's Scout dress with the clothes that she feels comfortable in. While on the other hand Aunt Alexander is more strict, she cares a lot about family background and she wants Scout to act and dress more "lady like". Atticus views that it is his duty to do his best in the Tom Robinson trial and feels no prejudice against Tom, because he is black. While Aunt Alexander doesn't like Atticus taking the case because Tom is black, and wants Atticus to go and fire Calpurnia. Tom Robinson and Bob Ewell is another example of a character foil in the book To Kill a Mocking Bird. Bob Ewell and Tom Robinson are two completely different people in the story. They both don't have a lot of money, but Tom Robinson chooses to work hard for his money, while Bob Ewell lives off welfare and sqaunders all his money on booze and whiskey. Bob Ewell beats up on his daughter Mayella, while Tom tries to do all that he can in order to help her out. Tom says that he did not beat and rape Mayella, while Bob Ewell says that he did. Two characters that are similar to each other are Tom Robinson and Boo (Arthur) Radley. These two are similar in that there are false rumors going on about them. People accused Tom of beating and raping Mayella Ewell, and people talk about Boo, and say that he is a very violent person, when those things are both false. Another similarity between these two characters is that they are both really nice people. Tom helps out Mayella with her house work without wanting anything in return and Boo helps out Jem and Scout a lot, he even saves their lives once. As we can see, the book To Kill a Mocking Bird can and does represents real life similarities and differences between people. We can see these similarities and differences between people in many places, for example in our schools, homes and neighborhoods.
Wednesday, November 27, 2019
Is There Still a Need to Timestamp Your Blog
Whatever the goals of your blog, there are many elements that can affect its effectiveness. Apart from the actual quality of your content, thereââ¬â¢s an important detail that often gets overlooked: the timestamp. Some blogs include one and others donââ¬â¢t. But whatââ¬â¢s the right option for your blog? To Date or Not to Date? HubSpot, Moz, TechCrunch, Mashable and Business Insider all show the dates on their blog posts. But if you only run a small business blog, does it really matter whether you show the date or not? The short answer is ââ¬â it depends. There are various benefits of including publication dates on your blog posts. Crucially, it shows readers that the information theyââ¬â¢re reading is up-to-date and, therefore, still very relevant. This is important, especially if theyââ¬â¢re researching the best product available or looking for trending news. Put another way, the absence of dates could hinder the credibility of your content and cause many readers to not even read your content. However, this doesnââ¬â¢t mean that dates are always the best way to go. Thereââ¬â¢s often a prejudice against information that appears to be ââ¬Å"oldâ⬠and, even with evergreen content, an old date may cause some visitors to view your content as outdated information and dismiss it. So dates can be good and bad. What Do Other Bloggers Do? For some people, using timestamps on their blog negatively impacted user engagement. Digital marketing strategist Mack Collier reinserted dates to his posts for one month and found that his blog traffic started falling. In fact, his search and Twitter traffic dropped by around 25%. Darren Rowse from the Digital Photography School blog thinks that not showing the date gives the perception of ââ¬Å"freshness.â⬠He removed timestamps and noticed that his ââ¬Å"oldâ⬠posts received more links and comments over time. Evergreen Vs. Time-Sensitive Content There are certain types of blog posts you should almost certainly timestamp: reviews, news, seasonal content and opinion pieces. These posts need a date to help readers understand the context and relevancy of your content. In terms of building traffic and links, evergreen content is incredibly valuable. There could be an argument for not including dates in evergreen content since it will likely be viewed more often at later dates and a date could cause it to become less valuable as the years go by. But I would argue that you should be updating and republishing your evergreen content before that would become an issue. Test What Works For You One of the best ways to decide whether to timestamp your blog is to track engagement data. Try A/B testing with and without timestamps to see what kind of a difference it makes to your bounce rate and time on page. Ultimately, when it comes to adding timestamps to your blog, you should do what you feel is best for your blog and your readers. What works for one blog may not work for another.
Sunday, November 24, 2019
Customer care in hospitality The WritePass Journal
Customer care in hospitality Introduction Customer care in hospitality IntroductionTypes of Customers:Customer:1. Teenagers:2. Families: (Parents and Children)3. Business clientele:Customer Care policy:1. Quick service:2. Quality policy:3.à Equal opportunities policy(Internal customer policy):Evaluate the Customer Care policy:a) Internal customer:b) Position of the Organisation: c) Trends:d) Targets:a) Listening to the customer:b) Provide appropriate tranning to the staff: c) Analysis ofà customer complaints and feedback at your regular intervals:ConclusionRelated Introduction McDonaldââ¬â¢s is the biggest fast food service company in the world. McDonalds provide a fast food meals and soft drink to eat in restaurant or take away. McDonald which is located near the Broadway centre is providing a better service to the customers. This outlet is getting very busy in peak hours due to its location. It is in the centre of a major public transport hub. This outlet is established from last 30 years. There are 32,000 restaurants, who served 55 million people in a day. McDonaldââ¬â¢s having an outlet in more than 118 countries all over the world. McDonalds first opened in California, USA. In 1940 Mr. ray Kroc take over a franchisee of the McDonalds brother (Dick and Mac) and started opening the new restaurant according to the McDonalds concept. In 1974, McDonalds started his first restaurant in United Kingdom. As of 31st December 2001, McDonalds and his franchisees running over 1,184 outlets in the United Kingdom. The reason to choose this organization because McDonald gives the best quality of foods and beverages to the customers in a lower price. McDonalds gives high standard of service to achieve their customer expectations. McDonalds knows the value of customer. allinlondon.co.uk/directory/1165/19839.phpà à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à à 1 Types of Customers: Customer: Customers are actual who purchase the Product / Services. Hospitality Industry Customer Hospitality having a various kind of Customer whichà à à is depends on their Needs, Budget, Expectations and Satisfaction. This Hospitality business had different types of customer which include Families, Teenagers and Business Clientele etc. 1. Teenagers: It is cheaper than other organizations. So, most of teenagers find it more affordable and some McDonald outlets offer a internet facilities in their restaurants, which is become common in most of the restaurants to increase the customers. Lots of the teenagers find easier to take a quick bite, which save more time of teenagers. There is also a student discount. 2. Families: (Parents and Children) Most of the children love to have a food and Beverages in McDonalds so, many families take their children to enjoy the McDonald environment. There are different types of menu which includes light and heavy food. McDonald also research the health issues of the customer. Most of the McDonald serves the health conscious food in their outlets for examples; they are using less salt and oil in the food to provide the health conscious food to every customer. 3. Business clientele: Business customer are always in rush for working in the morning. Normally Business customers always have a short period of time to spend a break. So, they prefer the McDonald for takeaway according to their needs and expectations. McDonald provide a quick and efficient service to the business people without wasting their priceless time. McDonalds which is located in Hammersmith Broadway, there are Disney store where the families are coming with their children to do the shopping for the kids. This McDonald has a many number of customers because of it location, like tube station and shopping mall are nearby to the McDonald. So, therefore that outlet having a different types of age group customers. The price of McDonald keeps on changing but the McDonald at Hammersmith Broadway has a happy meal for the kidââ¬â¢s party at Just 5.99 pound. The starting and closing time of the McDonald at Hammersmith Broadway is Monday to Sunday (6.00a.m to 23.00p.m) But on Friday it open till 12.00a.m in night. McDonald at Hammersmith Broadway provides a best service to the customer and they know the value of the customers. Also, they know how to make a profit to the organization to keeps a guest happy. McDonaldââ¬â¢s Corporation (2008) Customer Care policy: 1. Quick service: à According to their services McDonalds gives a 100% satisfactions to the customer McDonald ensure that each and every order goes correctly and always double checked done by the team members. If any mistake has been done in the customer order and they are not satisfied with their service, McDonald policy is that to make it correct by offer complementary meal to the customer for service recovery. McDonalds have different types of policy while dealing with customer. They follow first order goes first and then to second order. According to this policy the operation always remain smooth and the customers always be happy with the efficient service. This policy helps them to work easily and provide excellent and quality service to the customer. http:www.makeupyourownmind.co.uk/questions/how-do-you-operate/customer ââ¬âservice/index8.html#question11 2. Quality policy: The management of McDonaldââ¬â¢s constantly strives to: 1)à à à à Improving its standards of food safety and hygiene 2)à à à à Providing excellent customer service 3)à à à à Food safety programmes and Assurance of quality. 4)à à à à Control of every link in its supply chain. Management of mcdonalds is committed to maintain the highest standards in terms of quality,value and cleanliness. The management is fully determined in exceeding its customer needs in the wayà of quality assurance and foof safety programmes. Effective communication on all the levels is the key for keeping tracks of guest complaints and following up with necessary measures. 3.à Equal opportunities policy(Internal customer policy): According to the policy, every employee had equal rights. So, employees love to work comfortable in a proper environment. There is no discrimination of age, nationality, disabled, ethnic origin, sex, marital status, sexual orientation, race, and colour. They prefer if you make your staff happy than staff will make your guest happy. Every employee treated with respect andà providedà trainingà andà developmentà educations to improve their skills and knowledge , so that training would make them professional towards their work, it includes health and safety, secure working, hygiene and environment. Any employee who is found guilty for unlawful discrimination may face disciplinary action. bized.co.uk/comfact/mcdonalds/mc15.htm Importance of Effective Customer care in hospitality: Customer Service is the essence of hospitality industry. Customers are the back bone for the success of any organisation. Effective communication on all levels of the organisation is very important to impress or disappoint each customer. Every hotelier should be attentive and passionate about customer needs. If the customers are satisfied, you are building a relationship based on trust and loyalty. If the organization is successful in meeting the customer needs, then the customers are more likely to come again to the hotels or become regular customer for that organisation. Some organisation may provide the best service, but they are not fast enough, hence it may lose the important customers and several other referrals. McDonalds always strives to take good care of their customers and provide a service that exceeds customers expectations by providing and offering various options in their menu and encouraging the customers for any feedback or suggestions. McDonald works on the principle that the customer needs to be treated with priority and he should see value as well as quality in what he gets. Every management tries its level best to meet or exceed the customer expectations as it the only mantra for any organization to increase its revenue. The happier customers are more likely to spend more at your establishment. If they are given some small discounts or vouchers, it is more likely that they some back the next day and spend even more on of the other products of your organization. If the staff is friendly and polite it acts as cherry on the cake as the customers some back knowing that they will get a good customer service with a smile and acknowledgment. McDonald believes that itââ¬â¢s better to find a solution for a problem rather than running away from it. The staff are given appropriate training to deal any consequences or problems hence McDonald always encourages its associates to solve any problems which also motivates and builds confidenceà in them and makes the customer happy making a good impression of the organization.à McDonaldsââ¬â¢ provides highest level of quality, food, service and hygiene at each and every restaurant. The key for its success is constantly monitoring and keeping a track of guest complaints and acting on the feedbacks given by customers to make necessary changes in terms of service, food, quality, and value for money which urges the customers to come back again and again. McDonalds encourages all its associates and customer care department to be open for any feedback from the customers and act on it. Meeting the customer needs is very important for any organization to make profit and for that it is very important to recognize what the customer wants and how much is willing to pay for it. Evaluate the Customer Care policy: Why to evaluate? a) Internal customer: By evaluating the internal customer of a specific age helps to built a relationship with the same age group customers. By checking the evaluation of internal customer and the policies which were implied by the company for the customer helps us to know the benefit of the policy which was implemented. b) Position of the Organisation: By evaluating the organisation comes to know the position, strength, weakness and rating. It helps to compare the organisation with other competitor.à There is some pointââ¬â¢s like- Whatââ¬â¢s going on in the market? What are the competitorââ¬â¢s policies? How the Organisation will use it in an effective way? c) Trends: There are different types of trends in the market. By evaluating we come to know the latest trends in the market and new technology through which guest will be attracted. d) Targets: Every organisation has a goals and targets. It is also helps to complete the targets and achieve the goals of the company and to get the regular business. How to evaluate? a) Listening to the customer: It is very important in any organisation to listen to the customer complaints or suggessions inà order to meet or exceed his expectations. According to Avril owton Customer love to share and talk about their experience and give suggestions to improve the service or standards. b) Provide appropriate tranning to the staff: It is the staff who represents your organisation, in other words they are the face of your organisation. It is the staff who will delever the final product to the customer an make him happy. Hence the primary objective of any organisation to keep iots policies intact is to providew appropriate traning to its staff in terms of the service to be delivered better than the competitors. (William.bmartin,1993) c) Analysis ofà customer complaints and feedback at your regular intervals: It is very important for any oraganisation to analyse the customer complaints as well act on it as soon as possible to win the customers loyalty. Organisation should also give a proper feedback to the customers.(avril owton) Conclusion It is clear that the good customer service is vital in any kind of business. The good customer care always performs best in front of the guest. In results, the satisfied customers always return to the business and give the profit to the organisation. According to the McDonalds ââ¬Å"success of their restaurant is gained through their customerâ⬠. McDonalds build a good reputation with a customer so, they knows the expectation and demand of the customer always been change. McDonalds always do a market research from which they got information about customer likes and dislikes. According to market research McDonald implement the new things to attract the customer. They know if the customers receive the good service than the customer will be regular for the organisation
Thursday, November 21, 2019
Famous Insanity Defense Cases Essay Example | Topics and Well Written Essays - 750 words
Famous Insanity Defense Cases - Essay Example Insanity defense dates back from Ancient Greece and Rome, however, the first definition that is closer to the modern definition of insanity defense was given by an English Court, in 1843, the insane person being compared to a wild beast. However, an earlier definition explains insane defense as it follows: ââ¬Å"If a madman or a natural fool, or a lunatic in the time of his lunacy do [kill a man], this is no felonious act for they cannot be said to have any understanding will.â⬠In the USA, some of the leading historical moments directly connected to the insane defense are: the case Durham v. United States , (which established the Durham rule, also known as the ââ¬Å"Product testâ⬠), the drafting of the American Law Institute Test (1953), the Hinckley case , which led to the adoption of Insanity Defense Reform Act in 1984 and the well known Andrea Yates case. The Andrea Yates case is one of the most mediated criminal cases involving insanity defense of the 21st century. Unfortunately, this is due to its dramatic implications. However, in spite of the horrifying implications, the defense attorneys managed to prove her mental instability and avoid her being convicted to prison for life time or maybe even death penalty. Andrea Yates is woman from Texas who one day killed all of her five children by drowning them, and after that, she called her husband and the police and let them know what she had done. The theories regarding this case are numerous and they continue to appear. Some are sure that the woman was suffering from a severe mental disorder, others disagree. The first trial found Andrea Yates guilty and gave her a life sentence. She was granted a second trial one year later and the jury found her not guilty by reason of insanity. The defense attorneys focused on proving Andrea Yatesââ¬â¢ mental illness, which according to family, f riends and psychiatrists who had treated her in the past, was a FACT. In spite of the prosecution expert ââ¬â Dr. Welner and other evidence, Andrea pleaded not guilty during the second trial. Dr. Park Dietz made a list of events that had affected Andrea Yates during her life and may have contributed to her mental disorder: ââ¬Å"Giving up her career; Giving up her possessions; Changing her
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